Terms and Conditions

Effective Date: 4/18/2025

Welcome to IDOM ENTERPRISES LLC (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://idom.co (the “Site”) and the subscription-based services and products we provide, including smart software systems and AI-powered hardware/software solutions (collectively, the “Services”).

By accessing or using our Site or Services, you agree to be bound by these Terms. If you disagree, you must not access or use our Services.

1. Eligibility

You must be at least 18 years old to use our Services. By using our Site, you represent and warrant that you are legally eligible to form a binding contract under applicable laws.

2. Description of Services

We specialize in the development and provision of intelligent software and AI-driven systems, including but not limited to:

• Facial recognition systems
• Vehicle monitoring dashboards
• Smart file scanning tools
• Staff surveillance and tracking software
• Custom AI-powered solutions

Some Services may include delivery of physical hardware components integrated with our software systems.

3. Subscription and Billing

Our Services are offered on a monthly subscription basis, automatically renewing each month unless canceled. You authorize us to charge your selected payment method on a recurring basis.

Prices are listed on our website and are subject to change with prior notice.

4. Cancellation Policy

You may cancel your subscription at any time through your account dashboard or by contacting our support team.

• Cancellations will take effect at the end of the current billing cycle
• You will not be charged for subsequent months
• No refunds will be issued for charges already processed

5. Intellectual Property

All content, software, trademarks, logos, and intellectual property on this Site or included in our Services are the exclusive property of IDOM ENTERPRISES LLC or its licensors.

You may not reproduce, distribute, or exploit any part of our Services without our express written permission.

6. Prohibited Use

You agree not to:

• Use the Services for any unlawful purpose
• Attempt to reverse engineer or interfere with our software or systems
• Misuse the Services in any way that could damage or impair our servers
• Access or attempt to access any data or accounts not intended for you

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, or profits, arising from your use or inability to use the Services.

8. Disclaimer of Warranties

Our Services are provided “as is” and “as available”, without warranties of any kind. We do not warrant that the Services will be uninterrupted, error-free, or secure.

9. Termination

We reserve the right to suspend or terminate your access to the Services at our discretion, without notice, if we believe you have violated these Terms or engaged in misuse of our Services.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law provisions.

Any disputes shall be subject to the exclusive jurisdiction of UAE courts.

11. Changes to Terms

We may update these Terms from time to time. When we do, the revised version will be posted on our Site with the updated effective date.

Your continued use of the Services constitutes acceptance of the updated Terms.